We store your email and order so we can send your access link and support you. We use first-party analytics (no cookies, no IP addresses stored) and the Meta Pixel on marketing pages. We never sell your data. Questions: reply to any BrandFace email.
We store your script, selected images, generation tasks and finished videos against your member account. Images and exports are private and use temporary access links. Kie.ai and its model providers process the necessary images and generation prompts. Optional script drafting is processed through Kie.ai and its model providers. Paystack processes each video payment, Supabase stores orders and files, and Resend sends emails. Our production team can inspect references and exports for quality and support. Request deletion or help at hello@brandface.shop with your order number.
We also store your name, WhatsApp number, production brief and uploaded garment photos to make and deliver your video. Source photos are kept in private storage and are available to our production team through temporary links. Relevant photos and instructions are processed by the AI generation providers used for your production, including Kie.ai and its model providers. Paystack processes payments, Supabase stores orders and files, and Resend sends order emails.
Your receipt contains a private order link. Anyone you share that link with can see your order status and finished download links, so keep it private. To request help or deletion of production photos, email hello@brandface.shop with your order reference. We may retain transaction records needed for accounting and payment disputes.